Content Operations Coordinator (Remote)

Who We’re Looking For:

MyHealthTeam is seeking a Content Operations Coordinator to join our growing Content Operations Team. This role is an excellent opportunity to gain experience in many editorial and production functions, and it requires strong project management and organizational skills. Reporting to the Content Operations Manager, the Content Operations Coordinator provides operational and administrative support across the content operations, editorial, design, and video production departments, ensuring all of our digital content is produced and delivered in an efficient and timely manner.

What You Get To Do Every Day:

• Operate as the point of contact for freelancers and writing agencies in relation to onboarding documents, invoice processing, manuscript management, and Google Workspace organization
• Act as an advocate for the Content Department by facilitating the tasks and assets they need to stay on schedule within the project management system (may include research and outreach)
• Manage the folder system and permissions in Google Workspace
• Process invoices and track budget spend across the editorial and video departments
• Pull metrics and archive manuscripts weekly
• Manage author and medical reviewer biographies on our sites
• Assist with the programming of articles in the CMS
• Offer light project management assistance with the ability to grow project management responsibilities
• Assist with image sourcing and management

What We’re Looking For:

• A bachelor’s degree in a related area or 3+ years of experience in a production, traffic, or project management role
• Ability to develop organizational processes to keep production flowing
• Experience with tools like Asana, Smartsheet, Trello, or others
• Familiarity with Google Workspace, CMS systems, and project management tools
• Curiosity about medical conditions and interest in deepening your knowledge
• A team player who puts the success of the organization first
• Desire to fulfill the mission of improving health outcomes for people with chronic conditions

Skills That Aren’t Required, but Definitely a Plus:

• Experience with consumer health content, medical digital content, or pharma content
• Experience working with remote teams
• Fluency in spoken and written Spanish

MyHealthTeam is committed to creating an inclusive space where current and future employees are valued for their skills, experiences, and unique perspectives. Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

This is a full-time, remote position. You are welcome to work in our downtown San Francisco office. We are offering a great opportunity to make a difference in the health care space.

• Our corporate headquarters are in San Francisco, and we have teams on both the West and East Coasts.
• Everyone at MyHealthTeam believes in the company mission, and we are committed to serving people facing chronic conditions.
• This is a close-knit, hardworking company where everyone respects everyone else’s contribution to our success.
• At MyHealthTeam, we believe in investing in people with diverse experiences and backgrounds to help improve the lives of people facing chronic health conditions. To do this, we seek to:

1. Attract and hire a diverse workforce.
2. Cultivate an environment where colleagues feel welcomed and supported.
3. Nurture the professional growth of employees.

Company Vision

MyHealthTeam is a 100+ person, mission-driven company that creates social networks for people facing chronic health conditions. We believe that if you’re diagnosed with a disease such as multiple sclerosis, lupus, breast cancer, or diabetes (to name a few), it should be easy to find support, trusted information, and the best people around to help you.

With social networks in 50+ different chronic conditions and more than 4 million members, MyHealthTeam is the fastest-growing social network in chronic health. Three years from now, if you’re diagnosed with a chronic condition, we believe your doctor will prescribe one of our social networks because being engaged there will actually improve health outcomes. We develop partnerships that empower and are transparent to our members. We believe that a business can “do good” while “doing well.”

Expected Salary Range

$50,000 — $65,000 plus performance bonus opportunity

To apply for this position, send your cover letter and resume to careers@myhealthteam.com with the subject line “Content Operations Coordinator (Remote).”