What’s in it for you?

List at least two comparative wins for this role over another that someone might consider. Example follows.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

What You’ll Be Doing

• Corrective Action Request (CAR) administration Review CARs generated by Fictiv’s proprietary Workbench system and assign them to Fictiv’s US manufacturing partners (MPs) or to internal Fictiv employees. Track progress with all MP CARs to ensure responsiveness performance measures are met. Respond to any MP questions related to their CARs. Sanitize MP responses for use in Customer Scorecards. (US SQEs are responsible for ensuring the content of the MP’s CARS are robust)
• Data analysis Support US SQEs by providing data analysis regarding MP performance
• Coverage for US SQEs Provide coverage for US SQEs when they are on travel or otherwise away from work
• Provide support to QC Inspector(s) supporting the US from Bangalore Answer queries that the QC Inspector might have regarding the inspection of parts, either by direct response or by seeking answers from subject matter experts in the US
• Supporting Fictiv’s industry-leading on-time, in-full (OTIF) performance You will play a critical part in improving Fictiv’s performance by ensuring MP performance is improved and sustained
• Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity
• Other tasks assigned by the US SQEs

Desired Background & Traits

• A minimum of 2 years manufacturing experience (preferably in quality assurance)
• A minimum of 3 years working US business hours
• Experience with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
• Excellent English reading and writing skills, cross-culture communication skill
• Strong structured problem solving skills and data analysis capabilities
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision
• Passionate about continuously improving and learning

Interested in learning more? We look forward to hearing from you soon.